The most important thing to remember in preparing your horse to best cope with viruses (including AHS, EEV and WNV) is to remember that the strength of your horse’s immune system and overall strength of physiology is largely dependent on what you put into your horse for 365 days of year, and not just the supplement you boost them with when there happens to be an outbreak in your area…
Diet is the first major consideration, so stick to the basic good feeding rules, which include the following:
Feed a good quality long fibre based diet (NB: this does not include beet pulp products, as their long fibres have been destroyed by being exposed to extremely high temperatures which chemically denatures the fibre from its natural form, and forces normally indigestible long fibres to become digestible. Long fibres in the diet are essential to maintaining a healthy digestive system, and a healthy gut wall is the first line of defence to protect the horse’s immune system as a weaker gut wall will allow pathogens and toxins to directly enter the bloodstream through the gut wall). Feed ad lib (use slow feeder nets or trickle feeders if necessary, but always makes sure the horse is able to nibble on hay anytime they like) the best quality hay you can afford (must be mould-free) and preferably not too much oat hay as it’s high in sugar…
Feed a low sugar diet. Cut out all unnecessary grains and molasses in your horse’ diet as they create an acidic pH in the body, and diseases (bacteria, fungi and viruses) in the body can only thrive in an acidic pH. For most horses in South Africa in moderate exercise (hacking, and lower level dressage and showjumping) a good quality balancer feed plus good quality chaff is all that is required to feed as a “concentrate” in order to provide a variety of minerals and vitamins in the diet. If the horse needs to add condition, supplement with brewer’s yeast, cooked or freshly ground linseed or a good quality sunflower or rice bran oil (NB: Only feed extra oils or fats to the horse if you know they have a healthy liver, as horses excrete bile directly from the liver into the gut, so if their liver health is compromised they will struggle to digest oils and fats properly).
Cut out all unnecessary mineral/vitamin supplements. If a balanced diet is fed they are not required anyway, and most mineral and vitamins are synthetically/chemically produced in isolate form, so are only poorly assimilated by the body, and if they accumulate in the body they can trigger an immune response from the body as they may not be recognized as nutrients.
Do not feed poor quality protein boosters e.g. peanut husks and rancid soybean/canola/flaxseed products, as they are full of aflatoxins and carcinogens which are highly toxic. At high dosages these can be fatal, but at low dosages (i.e. slightly rancid) these feeds may temporarily seem to benefit the horse, boosting muscle mass and producing a shinier coat, but over time the liver will have to cope with absorbing their toxins out of the bloodstream, and will gradually become less efficient, leading to a compromised digestive system and reduced overall wellness as higher amounts of toxins circulate around the body through the bloodstream.
Always provide access to good quality fresh water. If using borehole water, have it tested periodically. Quite often borehole water can be too high in iron and sulphur, both of which interfere with copper levels in the body, and adequate copper levels are essential to ensure a healthy immune system. If required, provide copper supplementation, either directly to the horse and/or as a top dressing to pastures. Excessive copper can be highly toxic, so do some research to find out what is best suited to your particular situation. Speak to your vet about injectable copper solutions if required. Natural feed sources of copper are a very safe way of providing additional copper in the diet; rich natural sources of copper include Rosehips (can be fed on an ongoing basis), Kelp and Paprika.
Do not overfeed or underfeed. An overweight horse or pony will have additional cardiovascular strain whilst fighting a virus, an underweight horse or pony may not have sufficient stored energy to sustain them through the full course of the virus.
Feed a broad spectrum natural diet. Try to feed a variety of different hays, grasses, herbs and some fruit and vegetables to your horse. Small amounts of a variety of grains and seeds are also beneficial, as the wider variety of natural feeds your horse has access to provides a wider variety of antioxidants and essential micronutrients in their diet. Oats are an especially good tonic, and in moderation are perfectly safe to feed. Merely feeding a beet pulp feed with a trace mineral supplement that contains only minimal variety of minerals and vitamins and may very well be nutritionally inadequate, as even some very popular “South African” trace supplements contain only a minimal variety of minerals and vitamins, and exclude some minerals that are commonly deficient in South African soils.
Environmental management is the second major consideration:
Cut out dips and chemical insect repellents as much as possible. These are all toxic and even though they may not directly kill your horse, their toxins will gradually accumulate in the body and compromise the liver and immune system. If possible, swap out chemical insect repellents for natural ones, or fly sheets, including the ride-in ones. Use fly wasp biological control methods (and encourage your neighbours to as well), or fly traps around the stables rather than timer-based chemical sprays.
Replace plastic water drinking bins with stainless steel or enamel containers. Plastics gradually leach toxins into the drinking water, especially if exposed to direct sunlight.
Use chemical dewormers only when necessary. Avoid daily dewormers, and at certain times of the year broad spectrum chemical dewormers can be swapped out for herbal dewormers.
Detox the liver periodically. All our horses are routinely exposed to vaccinations, dewormers and pollution, so an annual 2-3 month liver detox with a product like Honeyvale Herbs Liver and Blood Tonic is highly recommended, and for horses living in areas near vineyards and orchards with regular chemical spraying it is recommended that they have a 2-3 month liver detox twice annually. At any time of the year, any horse recently off the track, or rescued and being rehabilitated, or a horse that has had a severe illness or major surgery is recommended to have a full 3 month course of Liver and Blood Tonic as a precautionary measure. 2-3 months is recommended as it takes at least 6-8 weeks for silymarin (the primary active constituent in milk thistle seed) to detox and begin to regenerate the liver. Many herbs can support the liver, but silymarin is unique in its ability to detox and regenerate it. Three months is ideal as it is a full blood course i.e. every red blood cell in the body is replaced within a three month period.
Stabling from 2hrs before sunset through to 2 hrs after sunrise, and using 85% shadecloth to screen off all windows and doors. Preventing access of the midges and mosquitoes to the horse in the first place is a no-brainer, provided you have suitable facilities. Fans or air conditioning also helps to move the air inside the stables, as the midges are weak fliers.
Be careful where you allow your horse to graze. Some margin areas may be sprayed by the council or neighbouring farmers with herbicides or pesticides that can be highly toxic.
What NOT to supplement:
Wormwood, ANY variety except Artemisia vulgaris… (Artemisia afra, Artemisia cina and Artemisia absinthium): Wormwood is a fine herb when used appropriately, but is ineffective as an antiviral, and worse still, is harmful to the liver when fed over prolonged periods. Any herbalist worth their salt knows that this herb should ideally never be used internally for more than four to five days consecutively, as it contains a volatile oil called thujone which accumulates in the liver. It has angered me intensely that this herb has been marketed in this country as an African Horse Sickness preventative, as it will do far more harm than good. This herb is an excellent anti-parasitic herb, both internally and externally, which is why it is highly useful as an anti-MALARIAL herb, as malaria is a PARASITIC infection, not a VIRAL infection like AHS, EEV and WNV!!!! Wormwood may have very limited benefit if fed for a few days as part of an AHS treatment, but this is purely for its appetite stimulating and anti-inflammatory properties, and there are other far more appropriate herbs that may be used for these benefits. Artemisia vulgaris is safe if it is supplied in professional blends, but it is a nervine herb, and will have no benefit in preventing viral infections whatsoever. In my opinion, feeding or marketing Artemisia as an AHS preventative should be banned outright!!!
Too much garlic, or shop bought rehydrated garlic: Garlic fed at recommended dosages is useful, but like almost anything else, too much is harmful. The recommended dosage of dried granules for horses as a daily supplement is 15g, but this can be doubled to 30g for a few weeks if required. The garlic dosage for ponies is half of that for horses. Shop bought “fresh” garlic as not recommended because firstly these products are frequently diluted by the inclusion of turnip, and secondly, they usually aren’t fresh at all, because it’s just rehydrated dried garlic and the addition of water speeds up the oxidative process which destroys the nutritional and medicinal effects of this herb. Garlic granules are recommended in preference to the cheaper garlic powders, because the powder is usually the entire bulb of garlic bulb powdered – skins, stem and all – and is frequently also diluted with inferior products such as turnip.
Why SO much emphasis on liver health?? :
Because the health of every other organ system in the body is directly related to the health of the liver! If your liver health is compromised, so is your immune system, cardiovascular system, your kidneys, etc, etc, etc, and so is the blood and tissue quality throughout your body. The absolute last thing I would ever want my horse to go into a battle with the African Horse Sickness virus is with a compromised liver. The overall physiology of a horse will be affected, which means an increased likelihood of haemorrhage and oedema, which at the end of the day is what horses with AHS die of. Having a healthy liver and body as a whole will make the body able to withstand the ravages of the virus for a longer period of time, and provided it is given sufficient time, the immune system will be able to kill off the virus!
Recommended Products
AHS, EEV and WNV “Prevention” Supplements:
“Prevention” is put in inverted comma’s because if a horse has not been exposed to the virus before and therefore has no immunity to it, the herbs cannot prevent the horse from contracting the virus. However by keeping the horse on a good diet, as well as supplementing with immune boosting herbs when necessary, the immune system will be stronger and better equipped to deal with the virus effectively, which can shorten the duration and decrease the intensity of the illness.
Recommended “Prevention” supplements (this is what our horses go on to when there is an increase in viral infections in the area – usually around late February/early March in Cape Town – or as soon as there is an AHS,WNV or EEV outbreak in our area):
Honeyvale Herbs Immu-Boost: to stimulate and support the immune system. Contains: Garlic, Rosehip, Nettle, Liquorice root, Siberian ginseng, Echinacea root and leaf.
Apple Cider Vinegar (30 ml daily for ponies, 50 ml daily for horses): ACV shifts the body’s pH more towards alkaline, and diseases can only thrive in an acidic environment. Preferably a sulphur dioxide free brand.
Colloidal Silver: As an additional immune enhancer. Is complementary to the herbs, as colloidal silver works specifically to disable the oxygen- metabolizing enzyme which one-celled bacteria, fungi and viruses use to reproduce themselves. The disease causing pathogen is therefore destroyed by suffocation. Dosage is 10ml daily for ponies, and 20ml daily for horses.
Brewer’s Yeast can be given additionally if desired, as it is rich in selenium and zinc which are essential for a healthy immune system, and it strengthens the mucous membranes and is a prebiotic.
When the horse has been infected the treatment emphasis is on physiologically supporting the body through the process of the virus i.e. supporting the respiratory system, cardiovascular system, renal system, etc, thereby helping to prevent haemorrhaging and oedema and thereby giving the immune system a longer period of time to conquer the virus. The herbs are also anti-viral though, with an emphasis on immune system tonics i.e. herbs that are rich in micronutrients required by the immune system to keep functioning optimally even when under stress, these include: zinc; selenium; iron; copper; vitamins A, C, E, and B-6; and folic acid. Elecampane root is rich in calcium, and providing calcium intravenously is a known AHS supportive.
We would very much like to share what herbs we use in our AHS/Viral Support Mix, as we believe that every horse owner should have access to this information whether or not they buy our mix in particular…the most important thing for us is that horse owners have this information available to them so that they can get their horses onto these herbs ASAP when they need to, to save as many horse’s lives as possible!!!!
Honeyvale Herbs AHS/Viral Support Mix. To support the kidneys and cardiovascular system, to help prevent oedema and haemorrhaging, as an immune system tonic, as an alterative (i.e. an agent that helps to restore normal bodily function), as an anti-infective and as an amphoteric nervine (i.e. will support the Central Nervous System (CNS) by either calming or slightly stimulating as required, depending on whether the CNS is an a hyper or fatigued state). This blend can be fed straight by hand in cut form, as it is extremely palatable. Ideally though it should be made into a tea as this best releases the medicinal properties of the herbs, and has the added benefit of being able to be administered to horses and ponies that have otherwise already stopped eating and drinking. It can be made into tea (with a coffee plunger) allowed to cool to blood temperature or cooler, and administered in liquid form onto the back of the tongue. The tea will remain beneficial for up to 4 hours after brewing. The blend is available in a 1kg packsize and it contains: Elecampane root, Hawthorn berries and leaves, Yarrow herb, Dandelion herb, Nettle, Rosehips, and Echinacea herb and root. Horses can have 15g up to every 2 hours, and ponies 10g up to every 2 hrs. The herbs in this formulation have the following benefits:
Elecampane root is one of the primary herbs to use:
Is a respiratory supportive, eases shortness of breath
Is an amphoteric nervine (see above)
Is an alterative (i.e. a tonic substance that helps to restore normal bodily function)
Is diaphoretic (helps to sweat out a fever)
Is a diuretic (supports the kidneys and encourages the intake of water)
Is a cardiovascular supportive
Is anti-ulcerative, and is a digestive/appetite stimulant
Is a mild anti-inflammatory
Is anti-convulsive
Is a gentle energy tonic, helps to improve overall feeling of wellbeing
Is a blood purifier
Echinacea root and leaf:
Anti-viral, especially when used in combination with Elecampane root
Boosts the immune system (specifically boosts white cell production)
Anti-bacterial
Mild anti-inflammatory
Tissue healing
Hawthorn leaves, flowers and berries:
Is a cardio-tonic
Is vasodilatory
Is a blood pressure normaliser
Is antisclerotic
Is rich in rutin, a substance that strengthens capillary walls and helps to prevent haemorrhaging
Is rich in antioxidant flavonoids
Encourages the healing of burst blood vessels
Is astringent
Is diuretic (supports the kidneys and encourages regular water intake)
Is a digestive stimulant
Is a circulatory stimulant
Is a mild anti-inflammatory specific for fevers
Is a tonic providing many nutrients, especially rich in potassium, magnesium and calcium
Is a diuretic and mild laxative
Supports the liver
Is a blood cleanser
Is a blood tonic
Is a circulatory stimulant
Is diuretic
Is astringent
Is haemostatic (stops or controls bleeding, including internally)
Rosehips (are included in the blend, and should also be offered free choice as part of the treatment program):
Tonic rich in antioxidants and micronutrients, and are especially rich in vitamin C to help fight off an infection. Is an outstanding tonic for both the immune system and the blood)
Rich in rutin (to help prevent haemorrhaging)
Circulatory stimulant
Astringent
Honeyvale Herbs AHS/Viral Anti-Flam tincture. This should be given ONLY if the horse’s temperature is elevated above 39.5C AND has stopped eating and drinking. An elevated temperature is part of the body’s natural method of killing viruses, which is why it is best not to give anti-inflammatories unless the horse has stopped eating and drinking AND their temperature is elevated. Dosage for horses is 2,5ml every 2 hours for up to 10 consecutive dosages, preferably give 3-4 consecutive dosages and then rest with supplementation for 10-12 hours. The tincture contains equal parts of Calendula flos (anti-inflammatory, blood tonic, astringent, heals internal wounds), Devil’s Claw root (anti-inflammatory, mild sedative, supports the liver and stimulates the appetite), Meadowsweet herb (anti-inflammatory and astringent), Nettle herb (circulatory stimulant and kidney supportive) and Hawthorn leaves and berries tinctures (cardiovascular supportive). The tincture is available in a 100ml sized glass bottle with a screw cap.
Apple Cider Vinegar (sulphur dioxide free) – Give 10ml diluted in 10ml water every 1-2 hours.
Colloidal Silver – give horse 15ml AM & PM for up to 5 consecutive days, and ponies 10ml AM & PM for up to 5 consecutive days.
Post AHS, EEV & WNV Support:
Liver and Blood Tonic – If the horse has survived a severe viral infection a 2 -3 month course of Liver and Blood Tonic can only be beneficial to help speed overall physiological recovery, particularly if there has been significant weight loss, as the liver would have been placed under tremendous strain in order to be able to cope with a large amount of broken-down proteins in the bloodstream all at
The information contained in this website and/or all our products, services and communications are presented for education purposes only. This information is not intended to diagnose, treat prevent, or cure any disease, nor is any such claim made, and is not intended to substitute for the advise, treatment or diagnosis of a qualified licensed professional.
Please note that there may be significant outlying area surcharges applicable to the towns listed below, and/or for other far outlying rural areas. Prior to placing an order for delivery to or near these areas, please contact us at info@honeyvale.co.za for a specific delivery rate quotation with relevant surcharges included – thank you!
About us
Herbs for Animals cc t/a Honeyvale Herbs is a natural supplements for animals manufacturer and distributor. Our product offering and a full description of our services are available on this website.
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– We will reasonably endeavour to maintain the website and as such the Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of this website or because of a failure, suspension or withdrawal of all, or part of the website due to circumstances beyond our control.
Payment Options
All transactions will be processed in South African Rands (ZAR). We accept credit card, EFT and Payfast voucher payments via the website using the Payfast merchant plugin, as well as direct payments via EFT.
EFT payments must reflect in our bank account before goods will be despatched.
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Return and Refunds Policy
The provision of goods and services by Honeyvale Herbs is subject to availability. In cases of unavailability, Honeyvale Herbs will contact you with options.
An order can be cancelled if payment has not been made yet for the order by the customer. Once payment has been made by the customer for an order, the order can only be cancelled before the order has been dispatched by Honeyvale Herbs.
If a product is damaged or broken when you receive it, you must inform Honeyvale Herbs within one working day of receiving it. We will then make arrangements for a replacement product to be sent to you on our account or to refund you in full for the damaged or broken product.
All products are sold with a 7 day satisfaction guarantee. If you are not completely happy with a product that you received with your order, you can contact us within 7 days of receipt with the reason of dissatisfaction. If the product is in its original sealed state we will issue a return number and a return delivery address. Shipping costs for the return will be for your account. Upon receipt, we will inspect the item and if it is in its original sealed state, we will refund you the value of the product.
If you receive the wrong product you must contact Honeyvale Herbs within one working day. We will check our system to see whether a miss pick has occurred. If there was a miss pick we will arrange to swap the ‘wrong’ product for the one actually ordered on our account.
Customer Data / Privacy Policy
Honeyvale Herbs is committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.
All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.
By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you have accepted these subsequent changes.
Information Collected
From All Visitors:
Information Collected and Stored Automatically when you visit our website to read pages or download information, we automatically collect and store the following non-identifying information:
– The Internet protocol (IP) address from which you access our website. An IP address is a unique number that is automatically assigned to the computer you are using whenever you are surfing the web.
– The type of browser, such as Netscape or Internet Explorer, and operating system, such as Windows Vista or Linux, used to access our site.
– The date and time our site is accessed, for the purpose of monitoring demand.
– The pages visited, for the purpose of improving the efficiency of our website.
– Some of our web pages utilise ‘cookies’ so that we can better serve you with more tailored information when you return to our site. ‘Cookies’ are used to enhance your interactive experience and generally improve our service to you. You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
This information does not identify you personally. We maintain the above information in system logs. We use this information to make our site more useful to visitors by learning the number of visitors to our site, the number of pages served, and the level of demand for specific pages. We do not track or record information about identifiable individuals and their visits.
E-mail:
When you send us personally-identifying information in an e-mail, we use the information you provide only to help us gather the information you might request. In an effort to respond to your request, information you submit may be viewed by various people within Honeyvale Herbs. Once received, the information in your e-mail is protected in accordance with law, (e.g. the Privacy Act and the Freedom of Information Act).
Subscribers:
The following additional policies apply to subscribers of our services:
– To register for our services you will have to provide us with personally-identifiable information to enable us to provide you with our services. The information you provide will be entered into our database.
– If you register as a subscriber, we do not make your personally-identifiable information available to anyone unless required by law to do so.
For Security, Intrusion, and Detection:
For site security purposes and to ensure that this service remains available to all users, our computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Subscriber terms and conditions
The following principles define our commitment to protect the privacy of our customers. We will not sell or rent our customer lists or information about any customer:
1. Insuring Consumer Privacy
– We release individual information only if the customer gives their consent or when we are required to do so by law or other regulatory authority.
– We will encourage a strong commitment to consumer’s privacy within the companies we select as business partners.
2. Information Practice
– We limit the information we collect about customers to what is needed to accurately provide products and services requested by our customers.
– We employ rigorous technology and employee practices to ensure the highest possible standards of accuracy, completeness and timeliness.
– If we must deny a consumer’s application for service or terminate a consumer’s relationship with us, in cases other than fraud we will provide upon request the reasons, nature, substance, and information used in the decision.
3. Employee Standards
– Only those employees needed to carry out the business functions may have access to information on individual customers.
– We employ security techniques to safeguard our customer information.
– Each employee has a personal responsibility for maintaining customer confidence in Honeyvale Herbs.
– We train each employee on the Honeyvale Herbs Privacy Principles, and those violating these principles will be subject to disciplinary action, including dismissal in appropriate cases.
The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
Disclaimer
It is our mission that all information on this website is as accurate and up to date as possible, and that all products promoted cause no harm to our customers or the environment. However, due to the possibility of human and technical error, Honeyvale Herbs accepts no responsibility for the accuracy or completeness of information provided on the website. Neither do we accept responsibility for any adverse reactions that any of our products may cause. While we have taken every reasonable measure to ensure that the products promoted on this website are of the highest quality and safety, the recommendations on this site are not the advice of a medical practitioner. We therefore advise the consultation of a medical practitioner if there is ever any doubt as to the use of the products.
The information contained in this website and/or all our products, services and communications are presented for education purposes only. This information is not intended to diagnose, treat prevent, or cure any disease, nor is any such claim made, and is not intended to substitute for the advise, treatment or diagnosis of a qualified licensed professional.
Country of Domicile
This website is governed by the laws of South Africa and Honeyvale Herbs chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: Postnet Suite 363, Private Bag X1, Melkbosstrand, 7437
Variation
Honeyvale Herbs may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information
This website is run by Herbs for Animals CC t/a Honeyvale Herbs based in South Africa
Honeyvale Herbs contact details
Telephone: +27(0)21 5725661
E-mail: info@honeyvaleherbs.com
Copyright Notice
Copyright Notice: 2019 © Honeyvale Herbs. All rights reserved.
Notice specific to copyrighted material owned by Honeyvale Herbs: Honeyvale Herbs hereby gives you permission to retrieve, store, cite, refer to or print material from this website only for educational, non-commercial or personal use.
You are not permitted to reproduce, publish, perform, broadcast, make an adaptation of, sell, offer or hire any copy of the materials without the prior written permission of Honeyvale Herbs.
Introduction
This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.
We know that there’s a lot of information here but we want you to be fully informed about your rights, and how Herbs for Animals cc t/a Honeyvale Herbs uses your data.
We hope the following sections will answer any questions you have but if not, please do get in touch with us.
It’s likely that we’ll need to update this Privacy Notice from time to time. We’ll notify you of any significant changes, but you’re welcome to come back and check it whenever you wish.
When you are using the Honeyvale Herbs Websites Herbs for Animals cc is the Data Controller.
PRIVACY STATEMENT
SECTION 1 – WHAT INFORMATION WE COLLECT AND WHAT WE DO WITH IT
When you purchase something from Honeyvale Herbs website, or direct from our office, as part of the buying and selling process, we will collect the personal information you give us such as your name, address, telephone number and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. For Email marketing, and only when you give us permission we would hold your email address, name and marketing interests so we may send you emails about our business, new products, offers and other updates, that are relevant to you.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, or signing up to our newsletter, we will ask you directly for your expressed consent or provide you with an opportunity to say no. By signing up to our newsletter you are giving us consent for your personal data to be transferred and processed by Mail Chimp.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you.
You can easily unsubscribe from our newsletters by clicking on the link at the bottom of the email.
You can modify or delete your account at any time by logging onto your account or contacting us at info@honeyvale.co.za by phone on +27 (0)21 572 5661 or write to us at:
Honeyvale Herbs, P.O. Box 1462, Dassenberg, 7350, Western Cape, South Africa.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and payment transaction processors will have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Namibia and your transaction is processed by a payment gateway located in South Africa, then your personal information used in completing that transaction may be subject to disclosure under South African legislation. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately used, lost, misused, accessed, disclosed, altered or destroyed. We do not store customer payment information and the credit card information you supply when you use the payment gateway is encrypted by the relevant merchants (Payfast, etc) using secure socket layer technology (SSL).
SECTION 6 – COOKIES
Personal Information – This site may request personally identifiable data from you which may include your email address, and other personal information such as your address, telephone number, etc, and in the case of online payment, your credit card number and expiration date. In addition, our web server may automatically recognise and store your email address or your domain name when you log into our site or the email address of those who communicate with us via email. We may aggregate information about what pages on our site you visit or access.
Herbs for Animals cc t/a Honeyvale Herbs endeavours to do its best to protect the privacy of your personal information and will not use this information except in connection with your use of our websites, or for the development of the websites so that we can provide you with a quality service. We may use your email address to send you information concerning our organisation and websites, unless you advise us that you do not wish to receive this information.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you,
please contact us at info@honeyvale.co.za or write to our Privacy Compliance Officer, Honeyvale Herbs, P.O. Box 1462, Dassenberg, 7350. Should you wish, you can also request a copy of the data we hold about you.